Shipping Policy
Effective Date: June 30, 2026
Welcome to Samyak Solution.
We are committed to delivering quality products safely, securely, and on time across India. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.
By placing an order with Samyak Solution, you agree to the terms outlined in this Shipping Policy.
Business Information
Business Name
Samyak Solution
Trademark Brand
DishTrend™
Business Type
Online Retail & eCommerce Store
Website
https://www.samyaksolution.com
Order Processing
All orders are processed within 1–3 business days after successful payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.
During festivals, promotional sales, or periods of high order volume, processing may take slightly longer.
If there is an unexpected delay in processing, we will notify you using the contact details provided with your order.
Shipping Coverage
We currently deliver to most serviceable locations across India through trusted courier and logistics partners.
If your delivery location is not serviceable, we will inform you and, where applicable, issue a refund for the order.
Estimated Delivery Time
Delivery timelines are estimates and may vary depending on your location, courier service, and other circumstances.
| Location | Estimated Delivery |
|---|---|
| Ahmedabad | 2–5 Business Days |
| Metro Cities | 3–7 Business Days |
| Other Cities & Towns | 5–10 Business Days |
| Remote Areas | 7–14 Business Days |
Delivery times may vary due to courier operations, weather conditions, public holidays, government restrictions, transportation issues, or other unforeseen circumstances.
Shipping Charges
Free Shipping
We offer FREE SHIPPING on eligible orders as follows:
Ahmedabad: Free shipping on orders of ₹1,500 or above
Pan India: Free shipping on orders of ₹2,500 or above
For orders below the applicable free-shipping threshold, standard shipping charges may apply.
The applicable shipping charges, if any, will be clearly displayed during checkout before payment.
Important
Free shipping eligibility is determined based on the order value and delivery location.
For example:
An order of ₹1,500 or above delivered within Ahmedabad qualifies for free shipping.
An order of ₹2,500 or above delivered anywhere in other serviceable locations across India qualifies for free shipping.
Orders below the applicable threshold may incur shipping charges.
Standard Shipping
For orders that do not qualify for free shipping, shipping charges may be calculated based on:
Product Weight
Package Size
Delivery Location
Courier Service
Serviceability of the delivery location
The applicable shipping charges will always be shown at checkout before the customer completes payment.
Order Tracking
Once your order has been dispatched, you may receive shipment tracking details through:
Email
SMS, where available
WhatsApp, where available
You can use the tracking information provided to monitor the progress of your shipment.
Delivery Attempts
Our courier partners generally make multiple delivery attempts.
If delivery cannot be completed due to:
Customer unavailability
Incorrect address
Incomplete address
Incorrect contact number
Refusal to accept delivery
the shipment may be returned to us.
Additional shipping charges may apply if re-shipment is requested.
Delivery Delays
Although we strive to deliver orders within the estimated delivery period, delays may occur due to circumstances beyond our reasonable control, including:
Natural calamities
Heavy rain or flooding
Public holidays
Transportation issues
Courier partner delays
Government restrictions
Remote area delivery
Operational disruptions
Other unforeseen circumstances
Samyak Solution will make reasonable efforts to assist customers in case of delivery delays but is not responsible for delays caused by third-party courier or logistics providers.
Damaged, Defective or Incorrect Products
If you receive a product that is:
Damaged
Defective
Incorrect
please notify us within 48 hours of delivery.
To help us process your request quickly, please provide:
Order Number
Product Photos
Package Photos
Unboxing Video (Highly Recommended)
Brief Description of the Issue
Your request will be reviewed in accordance with our Return, Replacement & Refund Policy.
Incorrect Shipping Information
Customers are responsible for providing complete and accurate shipping details at the time of placing an order.
Samyak Solution is not responsible for delivery failures or delays caused by:
Incorrect address
Incomplete address
Incorrect contact number
Customer unavailability
If a shipment is returned due to incorrect or incomplete information provided by the customer, additional shipping charges may apply for re-dispatch.
Order Cancellation
Orders may be cancelled only before they are packed or dispatched.
Once an order has been shipped, cancellation requests cannot be accepted.
Please refer to our Return, Replacement & Refund Policy for complete details regarding returns, replacements, and refunds.
Contact Us
Samyak Solution
Trademark Brand: DishTrend™
Address:
67, Ayodhyanagar Society
Near Baroda Express Highway
New Maninagar, CTM
Ahmedabad – 382449
Gujarat, India
Phone / WhatsApp:
+91 76988 85855
Email:
deepak@samyaksolution.com
Website:
https://www.samyaksolution.com
Business Hours:
Monday – Saturday: 10:00 AM – 7:00 PM
Sunday: Closed
Our Commitment
At Samyak Solution, we are committed to delivering every order safely, efficiently, and as quickly as reasonably possible.
We continuously strive to provide:
Genuine Quality Products
Secure Packaging
Reliable Shipping
Transparent Policies
Responsive Customer Support
A Safe & Convenient Online Shopping Experience
Thank you for choosing Samyak Solution.