Shipping Policy
Effective Date: June 30, 2026
Welcome to Samyak Solution.
We are committed to delivering quality products safely, securely, and on time across India. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.
By placing an order with Samyak Solution, you agree to the terms outlined in this Shipping Policy.
Business Information
Business Name
Samyak Solution
Trademark Brand
DishTrend™
Business Type
Online Retail & eCommerce Store
Website
https://www.samyaksolution.com
Order Processing
All orders are processed within 1–3 business days after successful payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- During festivals, promotional sales, or high order volumes, processing may take slightly longer.
- If there is an unexpected delay, we will notify you using the contact details provided with your order.
Shipping Coverage
We currently deliver to most serviceable locations across India through trusted courier and logistics partners.
If your delivery location is not serviceable, we will inform you and, where applicable, issue a refund for the order.
Estimated Delivery Time
Delivery timelines are estimates and may vary depending on your location.
| Location | Estimated Delivery |
|---|---|
| Metro Cities | 3–7 Business Days |
| Other Cities & Towns | 5–10 Business Days |
| Remote Areas | 7–14 Business Days |
Delivery times may vary due to courier operations, weather conditions, public holidays, government restrictions, or other unforeseen circumstances.
Shipping Charges
Free Shipping
We offer FREE Shipping on orders above â‚ą5,000 across India.
Standard Shipping
For orders below â‚ą5,000, shipping charges are calculated based on:
- Product Weight
- Package Size
- Delivery Location
- Courier Service Availability
The applicable shipping charges will always be displayed during checkout before payment.
Order Tracking
Once your order has been dispatched, you will receive shipment tracking details via:
- SMS (where available)
- WhatsApp (where available)
You can use the tracking information to monitor your shipment’s progress.
Delivery Attempts
Our courier partners generally make multiple delivery attempts.
If delivery cannot be completed due to:
- Customer Unavailability
- Incorrect Address
- Incorrect Contact Number
- Refusal to Accept Delivery
the shipment may be returned to us.
Additional shipping charges may apply if re-shipment is requested.
Delivery Delays
Although we strive to deliver orders on time, delays may occur due to circumstances beyond our control, including:
- Natural Calamities
- Heavy Rain or Flooding
- Public Holidays
- Transportation Issues
- Courier Partner Delays
- Government Restrictions
- Remote Area Delivery
- Other Unforeseen Events
Samyak Solution is not liable for delays caused by third-party courier or logistics providers.
Damaged, Defective or Incorrect Products
If you receive a product that is:
- Damaged
- Defective
- Incorrect
please notify us within 48 hours of delivery.
To help us process your request quickly, please provide:
- Order Number
- Product Photos
- Package Photos
- Unboxing Video (Highly Recommended)
- Brief Description of the Issue
Your request will be reviewed in accordance with our Return, Replacement & Refund Policy.
Incorrect Shipping Information
Customers are responsible for providing complete and accurate shipping details.
Samyak Solution is not responsible for delivery failures or delays caused by:
- Incorrect Address
- Incomplete Address
- Incorrect Contact Number
- Customer Unavailability
If a shipment is returned due to incorrect information, additional shipping charges may apply for re-dispatch.
Order Cancellation
Orders may be cancelled only before they are packed or dispatched.
Once an order has been shipped, cancellation requests cannot be accepted.
Please refer to our Return, Replacement & Refund Policy for complete details.
Contact Us
Samyak Solution
Trademark Brand: DishTrend™
67, Ayodhyanagar Society
Near Baroda Express Highway
New Maninagar, CTM
Ahmedabad – 382449
Gujarat, India
Phone / WhatsApp
+91 76988 85855
Website
https://www.samyaksolution.com
Business Hours
Monday – Saturday
10:00 AM – 7:00 PM
Sunday – Closed
Our Commitment
At Samyak Solution, we are committed to delivering every order safely, efficiently, and as quickly as possible.
We appreciate your trust and continuously strive to provide:
- Genuine Quality Products
- Secure Packaging
- Reliable Shipping
- Transparent Policies
- Responsive Customer Support
- A Safe & Convenient Online Shopping Experience
Thank you for choosing Samyak Solution.